Reach every parent/The film
12 failed. Resend 12, not all 900.
When a few messages fail, EduBold keeps those parents visible and retries only the failures. The messages that were delivered are left alone, so nobody gets the notice twice.
Reach every parent/The problem today
Twelve messages failed. The easy fix sends nine hundred.
A notice went to nine hundred parents, and twelve did not receive it. The quickest way to reach those twelve is to send it to everyone again.
Then 888 parents get the same notice twice.
Twelve failed. Resend twelve.
Reach every parent/In the film
The notice, counted.
- Prepared900
- Delivered888
- Failed12
- Sent again12
Reach every parent/What EduBold changes
Close the gap without a second blast.
- Send.
The message goes out by email and push notification.
- See what failed.
Failed recipients stay visible, so the office knows exactly who has not had it.
- Retry only those.
Retry the failed messages. The delivered ones are left alone.
- Nothing is lost.
A message that can never be delivered is set aside for someone to look at, not dropped.
What EduBold does here
- Keeps failed recipients visible
- Retries only the messages that failed
- Leaves delivered messages untouched
- Sets aside a message that can never be delivered, instead of losing it
Reach every parent/Questions
What a school asks about this.
Does a retry go to every parent again?
Only the failed messages are retried. The delivered ones are left alone.
Can the office see which parents did not receive a message?
Yes. Failed recipients stay visible, so the office knows exactly who has not had it.
How do messages reach parents?
By email and push notification.
Read what the film says
Nine hundred messages were prepared. Eight hundred and eighty-eight were delivered. Twelve failed. Should the school resend the same notice to every parent? No. EduBold keeps the failed recipients visible and lets the office retry only those messages. The successful deliveries stay untouched, while the twelve failures get another attempt. Twelve failed. Resend twelve. Fix the gap without creating nine hundred duplicates.
Reach every parent/More films
More from EduBold, under a minute each.
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