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Delete account

Delete your EduBold app account.

You can do it in the app, or ask us by e-mail if you cannot sign in.

Last updated 25 October 2026.

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Which app this is for

The EduBold mobile app is provided by Indivar Software Solutions Pvt. Ltd., and it is used by parents, guardians and staff of schools that use EduBold.

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Delete it in the app

Sign in to the app. Open Profile, then tap Delete account. Type DELETE to confirm. You can give a reason, but you do not have to.

If your children go to different schools, make a separate request for each school.

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Ask us by e-mail

If you cannot sign in, write to privacy@edubold.com. Send it from the e-mail address on your account, or give the phone number on your account.

Tell us the name of your school, and say that you want your app login deleted. We or your school may contact you to check the request is yours.

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What happens at once

Your sign-in for that school stops, and every session ends. Notifications to your phones are switched off. The app signs out and clears what it saved on your phone.

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What is deleted

Your school completes the deletion within thirty days. Your login for that school is closed for good, and optional personal details are removed.

If you have no login at any other school, your EduBold login itself is closed too.

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What stays

Your child’s school records, and your own records as a member of staff, are held by the school. They stay with the school, as the law and its own rules require. Ask the school about them.

We also keep anything Indian tax or company law requires us to keep.

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If the school cannot delete it

Sometimes a school has to keep an account, and it may then turn the request down, with a note giving the reason. Your sign-in stays stopped even then.

Our privacy page has the full details of what the app handles and how long it is kept.

Read the app privacy details